MISA measures the percentage of upsell offers mentioned in all conversations — by call center agents, cashiers, and waiters.

It connects each conversation to actual sales and shows how much money the business loses when upsells, promotions, and offers are not mentioned.

Companies are already using our system

We analyze conversations

MISA lets you see data in real time — for the whole chain and for each location separately.

We link conversations to sales and show how much money the business loses when upsells, promos, and offers are not mentioned.

Fast, easy, and sent directly to the manager’s messenger.

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We connect to your phone system

We install a recording device

We provide an app for iOS/Android. If the microphone is poor, we add a clip-on mic.

Upsell attempts

43% (-1%)

3-month stats with MISA

revenue

+12%

upsell attempts

20% → 60%

30% → 75%

promotions mentioned

20% of dialogs with upsells

32% → 56%

3-month stats with MISA

revenue

+7%

upsells

20% → 80%

27% → 64%

promotions mentioned

42% of dialogs with upsells

31% of dialogs with upsells

3-month stats with MISA

revenue

+9%

upsells

10% → 50%

We analyze how your staff works and show how much potential revenue you’re missing due to unoffered upsells.

You’ll see the real picture — and know how to fix it.

upsell attempts

43% (-1%)

We’ll check and show the percentage of upsells mentioned (by each employee) and how much money you’re losing.

See how much money your restaurant is losing on missed upsells

Get a full analysis of your staff’s conversations and discover the real picture — who isn’t offering promotions and upsells, and how much you’re losing every day.

©2024-2025 MICA